VERA Enhanced
Integrated Compliance & Care System
Call Duration: 00:00

Customer Situation

Quick Test Scenarios

Knowledge Base

Active Regulations:
FG21/1 - Vulnerable Customers Active
PS24/2 - Borrower Protection Nov 2024
Consumer Duty FG22/5 Active
Current Context:
Select a scenario to see relevant regulatory guidance

Ready for Analysis

Confidence: --
Risk Level
STANDBY

Empathy Opener

Enter a customer situation above to begin analysis and receive appropriate guidance.

Key Questions

Questions will appear after scenario analysis

Immediate Actions

Actions will appear after scenario analysis

External Support

Samaritans
116 123
24/7 Free
StepChange
0800 138 1111
Debt Advice
NHS 111
111
Mental Health

Alternative Scenarios

Alternatives will appear after analysis

Call Actions

Compliance Dashboard

Consumer Duty 98%
FG21/1 Compliance 95%
PS24/2 Requirements 85%

Audit Trail

Session started